Question 1

What is NexoBot?

Accepted Answer

NexoBot is a custodial crypto trading platform: automated bots — grid, DCA and listing-sniping — trade for you around the clock from your NexoBot account. Deposit crypto, allocate it to your bots, and track every fill from the dashboard.

Question 2

What does the Live environment mean?

Accepted Answer

Every bot trades on real market prices, evaluated around the clock, and profit settles in your NexoBot wallet. Starting a bot engages a 30-day capital lock while profits stay available daily.

Question 3

What do I get when I sign up?

Accepted Answer

A free account with a demo wallet credited with 10,000 virtual USDT, every strategy unlocked, plus the full dashboard, backtesting and reporting. No credit card required — switch to live whenever you're ready.

Question 4

What fees does NexoBot charge?

Accepted Answer

A flat monthly subscription for your plan, plus a simulated 0.1% fee on every executed trade — the rate a real exchange would take — and a 0.05% spread on market orders (DCA and sniping). No performance fees and no hidden markup: fees are included in every backtest and projection, so the numbers stay honest.

Question 5

How much does a subscription cost?

Accepted Answer

Starter is $19/month for 3 concurrent bots, Pro is $49/month for 15, and Whale is $149/month with no practical bot limit. Annual billing saves 20%. Creating an account is free — every strategy and the backtester included.

Question 6

What is the founding member program?

Accepted Answer

The first 200 accounts lock a permanent 50% discount on every plan, for life. The pricing page shows how many spots remain; once they are gone, the program closes for good.

Question 7

Can I deposit funds right now?

Accepted Answer

Yes. Deposits are open: send BTC, ETH, USDT or SOL to your personal NexoBot address — your balance is credited after network confirmation.

Question 8

Can I withdraw my funds?

Accepted Answer

Yes. Withdrawals go to your whitelisted addresses after a security review — usually within 24 hours. One rule never changes: capital engaged in a bot stays locked for 30 days, while your profits remain withdrawable every day.

Question 9

How does the 30-day capital lock work?

Accepted Answer

When a bot starts, the capital you allocate is engaged for a minimum of 30 days — it cannot be withdrawn or released before the unlock date shown on the bot. Profits are never locked: they land in your wallet and stay available daily.

Question 10

How does the referral program work?

Accepted Answer

Share your personal link. When someone joins with your code, you earn 10% of each profit their bots bank, credited to your wallet instantly. Invitees need no card to join, and there is no cap on what you can earn.

Question 11

Which strategies can I run?

Accepted Answer

Three bot types. Grid trading buys low and sells high inside a price range you define. DCA accumulation buys on a schedule to average your entry, with take-profit and stop-loss guardrails. Listing sniping enters new listings fast, with slippage protection. Every bot can be backtested on historical data before you commit anything.

Question 12

How does the backtester work?

Accepted Answer

Backtests replay real historical OHLC candles for your pair and period. Grid levels fill at their own price when the candle's range covers them — not at the close — and take-profit/stop-loss trigger intra-candle. The 0.1% fee and spread are included, so results are conservative rather than flattering.

Question 13

Can a bot lose money?

Accepted Answer

Yes. Trading involves risk and no strategy wins every day — across the platform roughly 30% of days close red. The wizard shows the worst projected drawdown from the backtest before you launch, and stop-loss settings cap how much a single bot can lose. Past performance never guarantees future results.

Question 14

Does the engine really trade 24/7?

Accepted Answer

Yes. Live bots are evaluated against real market prices every 5 seconds, around the clock — including weekends, since crypto never closes. Your dashboard reports every fill, fee and profit movement as it happens.

Question 15

Do I need to connect exchange API keys?

Accepted Answer

No. NexoBot is custodial: bots trade directly from your NexoBot account against aggregated liquidity. There are no exchange API keys to create, permission-scope or keep secret — one less attack surface to manage.

Question 16

What does “custodial” mean for my funds?

Accepted Answer

It means the platform holds your balance: 95% of assets sit in offline cold storage, with a hot wallet sized for day-to-day withdrawals. The trade-off is real — you trust NexoBot the way you would trust an exchange — and it is mitigated with whitelisted withdrawal addresses, mandatory 2FA and multi-signature internal controls.

Question 17

How do I secure my account?

Accepted Answer

Two-factor authentication is available in your account settings — enable it from day one. At launch, withdrawal locks after security changes and address whitelisting will limit what an attacker could do. Our team will never ask for your password or 2FA codes — treat anyone who does as hostile.

Answers, straight.

The platform

Fees, plans & your money

Bots, strategies & backtesting

Security & custody

Still curious?