Terms of Service

By creating an account, accessing the platform or using any NexoBot service, you confirm that you have read, understood and accepted these Terms, together with our Privacy Policy and our Risk Disclosure. If you do not agree, you must not use the service.

You must be at least 18 years old and have the legal capacity to contract in your country of residence. By registering, you confirm that this is the case.

NexoBot is an automated cryptocurrency trading platform. You create an account, credit your NexoBot wallet, and configure trading bots — grid, DCA (dollar-cost averaging) and listing sniping — that execute 24/7 from your NexoBot account. The platform also provides a multi-asset wallet, portfolio reporting, a full trading history and account management tools.

NexoBot is the execution venue: your bots trade from the balance held on your NexoBot account. You never need to connect exchange API keys to use the service. NexoBot SAS operates the platform, which has been in continuous service since 2021.

Practice accounts are credited with 10,000 USDT in virtual funds. Virtual funds have no monetary value: they cannot be deposited, transferred, exchanged for real assets or withdrawn. Results in this preview exist to demonstrate the product and must not be interpreted as real trading performance.

Deposit and withdrawal interfaces may be visible in the preview. They are disabled and provided for illustration only, until the production trading engine is activated.

You are responsible for the accuracy of the information you provide and for keeping it up to date. You may not create more than one account, except where we explicitly allow it.

• Keep your password confidential and unique to NexoBot.
• Enable two-factor authentication (2FA) wherever it is offered.
• Never share your session or grant access to third parties.
• Tell us immediately at [email protected] if you suspect unauthorized use.

We may suspend an account temporarily when we reasonably suspect a compromise, fraud or a breach of these Terms. We will tell you why, unless the law forbids it or disclosure would compromise security.

You credit your NexoBot wallet by transferring supported crypto assets to a deposit address dedicated to your account. Assets credited to your account are held in segregated omnibus wallets operated by NexoBot, with the majority stored offline in cold storage.

Withdrawals are executed only to addresses you have previously whitelisted, after security checks. We may delay or refuse a withdrawal where required by law or to protect your account.

In the preview environment, deposits and withdrawals are disabled: no real asset is ever held, moved or promised.

Paid plans are billed monthly in advance, in cryptocurrency through our payment processor. Your subscription renews automatically every month until you cancel it.

• You can cancel at any time; cancellation takes effect at the end of the current billing period.
• Fees are non-refundable, except where required by law.
• If we change our prices, we notify you at least 30 days in advance. The new price applies at your next renewal.

Failure to pay may suspend paid features. Your configurations remain available and resume as soon as your subscription is restored.

You agree to use NexoBot only for lawful purposes. You must not:

• use the service where doing so would violate applicable law or sanctions;
• attempt to manipulate markets, abuse the platform or exploit the platform engine;
• probe, scan or test vulnerabilities without our prior written consent, or breach security measures;
• reverse engineer, decompile or extract the source code of the platform, except where the law forbids this restriction;
• resell, rent or give access to your account to third parties;
• use the service to conceal the origin of funds or launder the proceeds of crime.

The platform, its software, designs, text, graphics, logos and documentation are the property of NexoBot SAS or its licensors and are protected by French and international intellectual property law.

We grant you a limited, non-exclusive, non-transferable license to access and use the platform for its intended purpose, for as long as your account is active. This license does not transfer any ownership to you.

If you send us feedback or suggestions, you grant us the right to use them freely, without obligation or compensation.

Nothing on NexoBot constitutes investment, legal, accounting or tax advice, or a solicitation to buy or sell any asset. Strategies, suggested parameters and performance figures are provided for information only. You decide, under your own responsibility, which assets to trade, which strategies to run and which risks to take. Consult a licensed professional where appropriate.

All figures shown in the preview environment — balances, profits, win rates, track records — are produced by the trading engine in preview mode for preview purposes. They illustrate how the product works; they are not a promise of what any live account would earn.

The service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that modeled results reflect future live results.

To the fullest extent permitted by law, NexoBot SAS shall not be liable for indirect or consequential damages — lost profits, lost data, loss of opportunity — arising from your use of the service. Where liability cannot be excluded, our aggregate liability is capped at the fees you paid us in the twelve months preceding the event. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless NexoBot SAS, its officers, employees and partners against any claim, damage or expense — including reasonable legal fees — arising from your breach of these Terms, your misuse of the service, or your violation of any law or third-party right.

You may close your account at any time from your settings. Your running bots are stopped, and your account data is deleted within 30 days, except where the law requires us to keep it.

We may suspend or terminate your access immediately if you materially breach these Terms, if we reasonably suspect fraud or unlawful use, or if continued service would expose us or other users to unacceptable risk. Where practicable, we will warn you first.

The sections on intellectual property, no financial advice, disclaimers, limitation of liability and governing law survive termination.

These Terms are governed by French law. Any dispute arising from them falls under the exclusive jurisdiction of the courts of Paris, France, without prejudice to the mandatory consumer protections of the country where you live as a consumer.

We may update these Terms as the product evolves. For material changes, we notify you by email or by a prominent notice at least 30 days before the change takes effect. Continued use of the service after that date constitutes acceptance.

Questions about these Terms: write to us at [email protected] or by post at NexoBot SAS, Paris, France. We reply within two business days.